Subscription & Billing

Learn about TiltedTrades subscription plans, pricing, and how to manage your billing.

Available Plans

TiltedTrades currently offers a free Beta tier with all core features included:

Plan Price Features
Beta (Free) $0/month
  • Unlimited trade imports
  • All analytics and charts
  • Trade journaling with chart uploads
  • Balance tracking
  • Calendar views
  • Data export
  • Multiple broker accounts
Beta Period

TiltedTrades is currently in beta testing. All features are available for free. Premium plans will be introduced in the future with additional features like AI-powered trade analysis and advanced backtesting.

Future Premium Features

When premium tiers are introduced, they may include:

Pro Plan (Future)

  • AI Trade Analysis: AI-powered insights on your trading patterns and suggestions for improvement
  • Advanced Analytics: Additional charts, metrics, and custom reports
  • Strategy Backtesting: Test trading strategies against historical data
  • Priority Support: Faster response times for support requests
  • Custom Integrations: Connect to proprietary platforms and tools

Managing Your Billing

Once premium plans are available, you'll be able to manage your subscription through the Stripe customer portal.

Accessing the Billing Portal

  1. Go to Settings > Subscription
  2. Click the "Manage Billing" button
  3. You'll be redirected to Stripe's secure customer portal

What You Can Do in the Portal

  • View billing history and invoices
  • Update payment method (credit card, debit card)
  • Update billing address
  • Download receipts for accounting
  • Upgrade or downgrade your plan
  • Cancel subscription

Upgrading Your Plan

When premium plans launch, upgrading will be straightforward:

How It Works

  1. Go to Settings > Subscription
  2. Select the plan you want to upgrade to
  3. Enter payment information
  4. Confirm the upgrade

Prorated Billing

If you upgrade mid-billing cycle:

  • You'll be charged the prorated amount for the remainder of the current period
  • Your renewal date stays the same
  • New features become available immediately

Downgrading Your Plan

How Downgrading Works

  1. Access the billing portal
  2. Select a lower-tier plan
  3. Confirm the change

When Changes Take Effect

  • Downgrades take effect at the end of your current billing period
  • You retain premium features until the end of your paid period
  • You won't be charged for the next billing cycle at the higher rate

Data Retention

Your data is never deleted when you downgrade:

  • All trades, journals, and balance entries are preserved
  • Premium-only features become unavailable but data remains
  • If you upgrade again later, all historical data is still accessible

Canceling Your Subscription

How to Cancel

  1. Go to the billing portal via Settings > Subscription
  2. Click "Cancel Plan"
  3. Provide optional feedback about why you're canceling
  4. Confirm cancellation

What Happens After Cancellation

  • Your subscription remains active until the end of your billing period
  • You retain access to premium features until the paid period ends
  • After that, your account reverts to the free tier (when available) or becomes read-only
  • Your data is never deleted - you can always reactivate
No Refunds on Partial Months

Subscriptions are billed in advance. If you cancel mid-month, you won't receive a prorated refund, but you'll keep access until the end of your paid period.

Payment Methods

TiltedTrades uses Stripe for secure payment processing. Accepted payment methods include:

  • Credit Cards: Visa, Mastercard, American Express, Discover
  • Debit Cards: Most major debit cards
  • Digital Wallets: Apple Pay, Google Pay (when available)

Updating Your Payment Method

  1. Access the billing portal
  2. Click "Update Payment Method"
  3. Enter new card details
  4. Save changes

Billing Cycle and Renewals

Monthly Billing

  • Charges occur on the same day each month
  • Automatic renewal unless canceled
  • Renewal reminder sent 3 days before billing

Annual Billing (Future)

When annual plans are introduced, they may offer:

  • Discounted pricing (typically 10-20% off monthly rate)
  • Single annual charge
  • Same features as monthly plan

Billing Issues and Support

Failed Payment

If a payment fails:

  1. You'll receive an email notification
  2. TiltedTrades will retry the charge automatically over several days
  3. Update your payment method to avoid service interruption
  4. If payment continues to fail, your account may be downgraded

Disputed Charges

If you see an unexpected charge:

  1. Check your billing portal for invoice details
  2. Review your plan and renewal date
  3. Contact support at billing@tiltedtrades.com if the charge is incorrect

Requesting Invoices

All invoices are available in the billing portal:

  • Download as PDF for accounting purposes
  • View payment history going back to your first charge
  • Invoices include full transaction details and tax information

Tax and VAT

US Customers

Sales tax may be applied based on your billing address and local tax laws.

International Customers

VAT or GST may be applied for customers in certain countries. Tax rates are determined by:

  • Your billing address
  • Local tax regulations
  • Whether you've provided a valid tax ID

Tax ID for Businesses

If you're a business in an EU country, you can add your VAT ID in the billing portal to avoid VAT charges (reverse charge).

Grandfathered Pricing

Beta users who subscribe before premium plans launch may be eligible for special pricing:

  • Early Adopter Discount: Reduced rate locked in for as long as you remain subscribed
  • Lifetime Beta Tier: Possible access to enhanced features on the free tier
  • No Forced Upgrades: You'll never be required to upgrade to a paid plan
Early Adopter Benefit

As a beta user, you're helping shape TiltedTrades. We value your feedback and loyalty, which may be rewarded with special pricing when premium plans launch.

Frequently Asked Questions

Will I be charged during the beta?

No. The current beta version is completely free with no credit card required.

When will premium plans launch?

We don't have a specific date yet. We'll announce pricing and premium features well in advance and give existing users time to decide.

Can I export my data before canceling?

Yes. You can export all your data (trades, journals, balance entries) at any time from Settings > Data & Privacy. We recommend exporting before canceling.

What happens to my data if I don't pay?

Your data is never deleted due to non-payment. Your account may be downgraded to a free tier or become read-only, but you can always reactivate by updating your payment method.

Do you offer refunds?

Subscriptions are non-refundable, but if you cancel, you'll retain access until the end of your paid period. If you experience technical issues preventing use of the service, contact support.

Contact Billing Support

For billing-related questions or issues:

  • Email: billing@tiltedtrades.com
  • Response Time: Within 24 hours on business days
  • Include: Your account email and a description of the issue