Frequently Asked Questions
Find answers to the most commonly asked questions about TiltedTrades.
Getting Started
TiltedTrades supports file imports from:
- NinjaTrader - Performance report CSV exports
- Tradovate - Trade history exports and API sync
- AMP/CQG - Trade exports
- Rithmic - Direct API sync (R|Trader Pro, etc.)
- Custom CSV - Upload your own format using our template
We're continually adding support for more brokers. Contact us if your broker isn't listed.
There are two ways to get your trades into TiltedTrades:
- File Upload: Export trades from your broker platform, then click the "Upload" button in the sidebar and select your file.
- Auto-Sync: For supported brokers (Rithmic, Tradovate), you can connect your account and trades will sync automatically.
Before importing, make sure you've configured your broker in Settings > Broker with the correct timezone.
Trade timestamps in your broker files are typically in the broker's local timezone (e.g., America/Chicago for CME data). TiltedTrades converts these to UTC for consistent storage and then displays them in your preferred timezone.
If the timezone is set incorrectly:
- Trades may appear on the wrong calendar day
- Trade matching (FIFO) might produce incorrect results
- Daily P&L calculations could be off
TiltedTrades offers a free Beta tier that includes:
- Full access to all core features
- Unlimited trade imports
- All analytics and journaling features
Premium tiers will be introduced in the future with additional features like AI-powered trade analysis.
Data & Metrics
FIFO (First-In-First-Out): Each entry is matched with the earliest available exit. If you buy 2 contracts and sell 2 contracts in separate executions, FIFO creates individual matched trades showing exactly which entry matched which exit.
Positional: Groups all entries and exits within a position together. Shows the aggregate average entry price, average exit price, and total P&L for the entire position.
Use FIFO when you want granular trade-by-trade analysis. Use Positional when you care about overall position performance.
Net P&L: Your profit/loss after commissions and fees are deducted. This is what you actually take home.
Gross P&L: Your profit/loss before any commissions. Useful for analyzing raw trading performance without the impact of fees.
Toggle between views using the Net/Gross control in the sidebar.
Profit Factor = Gross Profit / Gross Loss
For example, if you made $10,000 in winning trades and lost $5,000 in losing trades, your profit factor is 2.0.
- Above 1.0: Profitable overall
- 1.5 - 2.0: Generally considered good
- Above 2.0: Excellent
Expectancy is your average P&L per trade. It tells you how much you can expect to make (or lose) on average for each trade you take.
Expectancy = (Win Rate x Average Win) - (Loss Rate x Average Loss)
A positive expectancy means your trading system is profitable over time.
Commission handling depends on your broker:
- Included in file: Some broker exports include commission data, which we use directly.
- Commission tier: Select a preset tier (e.g., "Standard $4.50/RT") in broker settings.
- Custom rate: Enter your specific per-contract or round-turn commission.
- Override: Manually adjust commission on individual trades in the Trade Log or Position Details.
Features
There are two ways to add journal entries:
- From Trade Log: Click the journal icon (notebook or pencil) on any trade row to open a quick journal modal.
- From Position Details: Navigate to a trade's details page and use the full journal editor with formatting, tags, and chart uploads.
You can also go to the Journals page and click "+ New Entry" to select a trade to journal.
Yes! In the Position Details page, you can upload chart screenshots to accompany your journal entry. This is great for documenting your trade setups and analysis.
Supported formats: PNG, JPG, GIF (max 5MB per image)
Click any uploaded chart to view it in a lightbox for closer inspection.
Tags help you categorize and filter your journal entries. Common uses include:
- Setup types: "Breakout", "Reversal", "Trend Follow"
- Emotional states: "Revenge Trade", "FOMO", "Patient Entry"
- Market conditions: "High Volatility", "Choppy", "Trending"
- Review status: "Needs Review", "Good Example"
Tags are auto-colored and you can filter by tag on the Journals page.
Use the Balance page to track your account equity:
- Click "+ Add Balance Entry"
- Select the entry type (Deposit, Withdrawal, Fee, etc.)
- Enter the amount and date
- Optionally assign it to a specific broker
You can also set up recurring fees (like platform fees) that auto-apply each month.
Yes! Use the broker/account filters in the sidebar (desktop) or More menu (mobile):
- Toggle entire brokers on/off
- Expand a broker to filter by individual accounts
- Filter by category: Live Accounts, Prop Firms, or Custom uploads
Your filter selections are saved and persist across sessions.
Account & Billing
Go to Settings > Subscription and click "Manage Billing" to access the Stripe customer portal. From there you can:
- Upgrade or downgrade your plan
- Update payment method
- View billing history
- Cancel subscription
Yes! Go to Settings > Data & Privacy and use the Export Data feature:
- Choose format: CSV or JSON
- Select what to include: trades, journals, balance entries
- Download a complete backup of your data
Your data belongs to you and you can export it at any time.
In Settings > Data & Privacy, you can:
- Delete by date range: Remove trades from a specific time period
- Delete by broker: Remove all data from a specific broker
- Delete all data: Complete account data wipe
Data deletion is permanent and cannot be undone. You'll be asked to confirm by typing "DELETE".
Still Have Questions?
If you couldn't find the answer you were looking for, reach out to us at support@tiltedtrades.com. We typically respond within 24 hours.